TERMS & CONDITIONS
1. Introduction
These Terms & Conditions govern the use of byscohy.com (the “Website”) and the purchase of products offered under the brand name BYSCOHY.
We encourage you to read these Terms carefully before placing an order. By accessing the Website or completing a purchase, you agree to be bound by these Terms & Conditions.
If you have any questions, you may contact us at:
byscohy@gmail.com
2. Use of the Website
By using this Website, you confirm that:
– You are at least 18 years old and have the legal capacity to enter into contracts
– You will use the Website only for legitimate inquiries or purchases
– You will not place false, fraudulent, or speculative orders
We reserve the right to refuse or cancel any order if we reasonably suspect fraud, misuse, or incorrect information.
3. Product Information
Products offered on the Website are described with photographs and relevant details for informational purposes.
While we make every effort to accurately display our products, slight variations in colour, texture, or appearance may occur due to screen settings or production characteristics.
4. Prices and Taxes
All prices displayed on the Website are shown in Euros (€) and include applicable taxes, unless otherwise stated.
Shipping costs are not included in the product price and will be clearly displayed during checkout before payment is completed.
We reserve the right to correct any obvious pricing errors. If such an error occurs, we will contact you to confirm or cancel the order and issue a refund if applicable.
5. Order Process & Contract Formation
To place an order, you must follow the steps indicated on the Website and provide accurate and complete information.
Once an order is placed, you will receive an order confirmation email acknowledging receipt. This email does not constitute acceptance of the order.
The purchase contract is considered concluded once the order has been dispatched and a shipping confirmation email has been sent.
6. Availability
All orders are subject to product availability. Due to limited production runs, items may become unavailable after an order has been placed.
If a product is unavailable, we will inform you as soon as possible and offer a refund or an alternative solution, where applicable.
7. Payment
Payment must be made at the time of placing the order.
Payments are processed securely through third-party payment providers available on the Website. BYSCOHY does not store or have access to customers’ payment details.
If you detect any unauthorized or fraudulent charge, please notify us immediately.
8. Shipping & Delivery
Orders are shipped to the delivery address provided during checkout.
Estimated delivery times and shipping costs will be displayed before completing the purchase. Delivery times are indicative and may vary due to external factors beyond our control.
We are not responsible for delays caused by shipping carriers, customs procedures, or unforeseen circumstances.
9. Right of Withdrawal & Returns
In accordance with applicable consumer protection regulations, you have the right to withdraw from your purchase within 14 calendar days from the date of receipt of the product.
To exercise this right, you must notify us by email at:
hello@byscohy.com
within the applicable period.
Returned items must be:
– Unworn and unused
– In their original condition
– With original tags and packaging
Return shipping costs are the responsibility of the customer, unless the product is faulty or incorrect.
10. Refunds
Once the returned product has been received and inspected, we will issue a refund using the same payment method used for the purchase.
Refunds will be processed within a reasonable period and no later than 14 days from receipt of the returned item.
Shipping costs are non-refundable, unless otherwise required by law.
11. Faulty or Incorrect Products
If the product received is defective or does not correspond to your order, please contact us as soon as possible.
In such cases, we will cover return shipping costs and offer a replacement or refund, as appropriate.
12. Intellectual Property
All content on the Website — including texts, images, designs, logos, and photographs — is the property of BYSCOHY or is used with appropriate authorization.
Any reproduction, distribution, or use without prior written consent is strictly prohibited.
13. Limitation of Liability
Our liability in relation to any product purchased through the Website shall be limited to the purchase price of that product, except where liability cannot be excluded under applicable law.
We do not guarantee that the Website will be free from errors, interruptions, or technical issues.
14. Modifications
We reserve the right to update or modify these Terms & Conditions at any time. The version in force at the time of purchase will be the one applicable.
15. Applicable Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with applicable European and national legislation.
In the event of a dispute, consumers may access the European Commission’s Online Dispute Resolution platform:
