PRIVACY POLICY

We have updated our Privacy Policy in accordance with the General Data Protection Regulation (GDPR), applicable since 25 May 2018. Our goal is to be transparent about how we use your data and to make this information clear and easy to understand.

If you have any questions after reading this policy, you may contact us at: info@byscohy.com

1. Data Controller

Personal data collected through byscohy.com (the “Website”) is processed under the responsibility of BYSCOHY.

This Privacy Policy applies exclusively to this Website and does not cover third-party websites that may be accessed through external links.

2. What Personal Data We Collect

We may collect personal data that you provide directly or that is generated through your use of the Website, including:

– Identification data (name and surname)
– Contact details (email address, shipping and billing address, phone number)
– Order and purchase information
– Communications sent via email or contact forms
– Newsletter subscription information
– Technical data (IP address, browser type, device information, or data collected through cookies)

Payment information is processed securely by third-party payment providers and is never stored by BYSCOHY.

3. Why We Collect Your Data

We use your personal data for the following purposes:

– To process and deliver your orders
– To send transactional communications (order confirmations, shipping updates)
– To respond to customer support inquiries
– To send newsletters or product updates, if you have subscribed
– To improve our Website and user experience
– To comply with legal obligations

4. Your Rights

Under data protection regulations, you have the following rights:

– Right to information – to know how and why your data is used
– Right of access – to confirm whether we process your data
– Right of rectification – to correct inaccurate or incomplete data
– Right to erasure – to request deletion of your personal data, where legally possible
– Right to object to marketing communications – you may unsubscribe at any time
– Right to data portability – to receive your data in a structured, commonly used format
– Right to disable cookies – through your browser settings

To exercise any of these rights, please contact us at:
info@byscohy.com

You also have the right to lodge a complaint with the relevant data protection authority.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law.

Where processing is based on consent, you may withdraw that consent at any time.

6. Cookies

We use cookies and similar technologies to improve the performance of the Website and your browsing experience.

You can manage or disable cookies through your browser settings. Further information is available in our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of online transmission or storage can be guaranteed to be completely secure.